Systems Management

In principle, systems management comprises the central management of a company's IT infrastructure. In an IT landscape becoming more complex every day and often with a heterogeneous structure, and regarding the growing dependency of the core business from the IT, it becomes more difficult, but at the same time more necessary, for many companies to keep track of all resources and to stay capable of acting. IT resources must be maintained actively. New requirements for the IT must be implemented in shortest time due to pressure from the special departments in order for the company to remain competitive.

In the past, this was often not considered strategically or in whole - corresponding tools were purchased and used when needed for one certain requirement. Over many years, this has caused exorbitance and lack of transparency. The knowledge stayed in the heads of the IT administrators and was not accessible for the companies anymore if these employees left the company. Fortunately, this has changed, not least because of cost pressure; a company today will not decide spontaneously for system management tools - today a rather holistic approach is used. Modern companies prefer a modular and extensible solution. If today a solution is purchased, it must be able to respond to current as well as future requirements.

Also the service management (ITIL) has a big influence on the systems management. CMDB or ITIL concepts such as e.g. change or release management have direct consequences for the systems management. Changes in the IT infrastructure are based on clear processes which have to be followed and noted in a transparent form.

This is the approach of the Columbus systems management. All our products are modular and are operated in the same way from one central console. Columbus can be enhanced or reduced anytime. It allows for the steady development and operation of a systems management, perfectly tuned to the priorities and resources of the company. Work flow functions and a comprehensive reporting support the service managers in carrying out and accepting scheduled changes and help them to detect possibly unscheduled changes in a traceable manner and correct them, accordingly.